Privacy Policy & Terms

This Privacy Policy describes how Kalyan Multi Hub ("we", "us", or "our"), having its principal office at A-408, Swaminarayan Avenue, Near AEC Cross Road, Naranpura, Ahmedabad, Gujarat - 380013, collects, uses, protects, and discloses your information when you visit our website, contact us via phone/WhatsApp/email, or use any of our multi-service facilities.

By accessing our platform or availing any service (Travel, Cabs, Cyber/Govt. Documentation, Home Care Staffing, or Real Estate), you agree to the collection and handling of your data in accordance with this Policy.

Depending on the specific service you request, we may collect the following categories of information:

• General Contact Details: Full Name, Mobile Number, WhatsApp Number, Email Address, and Residential/Office Address in Ahmedabad & surrounding regions.
• Document & Cyber Cafe Services: Identity documents (Aadhaar Card, PAN Card, Voter ID, Ration Card, Educational Certificates, Photographs, Signatures) required solely for filing government exam forms, license applications, or legal affidavits.
• Travel & Cab Services: Travel dates, passenger names, age, destination details, pickup/drop addresses, and train/flight ticket preferences.
• Home Care & Domestic Staffing: Nature of domestic service needed (Maid, Cook, Patient Care, Baby Sitter, Security), preferred timings, family member count, and special care requirements.
• Real Estate Services: Property requirements (budget, location preference, property type for buying/renting) or property documents provided by owners for selling/leasing.

We utilize your personal information strictly for legitimate business purposes:

• To coordinate and fulfill your requested service accurately and promptly.
• To communicate booking confirmations, trip itineraries, cab driver details, and invoice receipts via WhatsApp, SMS, or Phone.
• To submit verified government exam applications, licenses, and certificates on official government portals on your behalf.
• To perform background checks and identity verification of domestic workers, patient care attendants, and security personnel.
• To respond to your inquiries submitted through our website contact form or email (gujarat@kalyanmultihub.com).

हम आपके सरकारी एवं निजी दस्तावेज़ों की 100% सुरक्षा और गोपनीयता का आश्वासन देते हैं।

Any sensitive identity documents (Aadhaar Card, PAN Card, exam login IDs/passwords) submitted to Kalyan Multi Hub for form filling or license applications are strictly handled under confidential protocols. We do not sell, rent, trade, or distribute your personal documents or phone numbers to any third-party telemarketers or unauthorized organizations.

Once your government application or document process is completed, physical copies (if any) are handed back to you, and temporary digital uploads are securely stored or purged according to customer discretion.

We only share necessary customer data with authorized partners when essential for service execution:

• Transport & Drivers: Name, pickup location, and phone number shared with your assigned cab driver for timely transit.
• Airlines & IRCTC: Passenger details required under government transport guidelines for airline/railway ticket generation.
• Government Portals: Authorized data submission on state/central government portals (UPSC, GPSC, Parivahan, GST, etc.) as requested by you.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data handling, please contact our Privacy & Support Desk: